Basket

How To Order

Selecting a Product

Browse through our range of products by selecting a "Product category" from the "Products" dropdown menu.

To view all products in our product range click on "Products" tab on menu bar

To view more details on a particular product click on the product photo

Product Details

Some of our products have a range of "product options" that need to be entered when placing your order.

Certain products require you to add Embroidery Options (Fig. 1)

  • Here you need to add the "Name" and "Date of Birth" that you want added to the item
  • to insert a "Fada" hold down the "Alt Gr" key and press the relevant key on your keyboard (e.g Alt Gr + a = á - Alt Gr + Shift + a = Á)
  • Some items also offer you the option of adding "Extra Names" and "Optional Extra" such as time of birth, weight and length
  • These extra items all have individual costs and these extra charges are added to your order total automatically as you add them
how-it-works

Fig. 1

Product Sizes

Some products offer different size options so please select the size you require to complete your order. (Fig. 2)

how-it-works-sizes

Fig. 2

Other Product Options

Some products offer options such as "Colour" and  "Embroidery Colour" that need to be added before the order can be completed. (Fig. 3)

how-it-works-3

Fig. 3

Completing Your Order

To complete your order Click on the "Cart" icon

Here you can "View Basket" to see the products you are about to order and you can apply any coupons you have received to the basket at this stage  and then proceed to Checkout

or "Checkout" to go direct to the payments page, you can also apply coupons at this stage. (Fig. 4)

Test

Fig. 4

You will need to fill out some important information including Name, billing address, contact number email address and Delivery address

If you wish to sent the item directly to the recipient we can include a small gift card.

Please insert the message you require into the Order Notes box max 60 Characters.

Shipping and Payment Methods

Shipping is free on all orders over €25.00 for a limited time.

Shipping fees include handling and packing fees as well as postage costs.

We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each order.

Payment Options

1. Give credit/debit card details over phone

You can pay directly with Credit or Debit card by phone with full secure card payment facility provided by AIB World-pay. NB: Please do not email any Card details directly to us.

2. Pay Online via Paypal

On checkout tick the 'Paypal' option at the bottom of the page, then click on the 'proceed to PayPal' button to complete the transaction via the Paypal secure online payment facility.

Note: Pay via PayPal; you can pay with your credit card if you don’t have a PayPal account.

Please note that your order will not be processed until payment is received in full.

You will receive a confirmation email one you order is fully processed. IF YOU DO NOT RECEIVE AN ORDER CONFIRMATION WITH AN ORDER NUMBER AT TIME OF ORDERING, Please email info@cottonon.ie immediately

If you have any questions or queries please email Maura at info@cottonon.ie

Happy Shopping

Maura X